Postage and Handling

Postage and Handling 

Due to Covid-19 there unfortunately have been significant delays in processing some orders as a result of supplier delays to us then on-forwarding your goods to you. For more information relating to shipment delays once your order has left us please refer to https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic. 

We utilise Australian Post:

Muscat Apparel offers a FLAT RATE for all Australian Orders at a shipping cost of $10.60 (with tracking) or $16.75 Express (with tracking).

If you have any further questions regarding to postage and handling please do not hesitate to contact us at muscatapparal@gmail.com

To return your product, please contact us at muscatapparel@gmail.com for postal details. Please refer to our strict returns policy. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless your item has been declared faulty by no fault of your own. In the event of a fault, we will refund the cost of shipping to have the item returned. This is refunded once the item/items have been inspected and declared faulty.

Please note - No refunds are applicable on shipping costs initially sent to you