Shipping policy

Postage and Handling 

Due to Covid-19 there unfortunately have been significant delays in processing some orders as a result of supplier delays to us then on-forwarding your goods to you. For more information relating to shipment delays once your order has left us please refer to https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic. 

We utilise Australian Post and Sendle:

Muscat Apparel offers a FLAT RATE for all Australian Orders at a shipping cost of $8.95 (with tracking) or $15 Express (with tracking).

All jerseys are made to order and incur a 2-6 week wait from date of purchase. Once your order has been processed and sent you will receive tracking information. 

If you have any further questions regarding to postage and handling please do not hesitate to contact us at muscatapparal@gmail.com

To return your product, please contact us at muscatapparel@gmail.com for postal details. Please refer to our strict returns policy. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless your item has been declared faulty by no fault of your own. In the event of a fault, we will refund the cost of shipping to have the item returned. This is refunded once the item/items have been inspected and declared faulty.

Please note - No refunds are applicable on shipping costs initially sent to you